Shoot for the moon, so that you might hit the ceiling.
A daily ambition is to make HB a better company in every way. However, we are still human and can make mistakes. If you so feel that there was an error in an order, please contact us. Part of working as a brand is having great customer service and I want the customer to see the wow factor in product and service.
The ultimate goal is to produce all product in house, here in the USA. Since many products are hand finished and made to order, please allow up to a week for production and shipping. We do, however, keep a supply inventory of the most popular products so they are ready to go immediately.
Shipping is largely done through USPS Priority for coast and speed effectiveness. International shipping is still a work in progress. Feel free to drop a note inquiring a quote outside of the USA.